If you have purchased our products and are experiencing an issue related to quality, please go to https://fantechsrilanka.store/support to submit a ticket in our support portal. When submitting a ticket, please provide as much information as possible, and even photos or a video to show the problem.
In many cases, issues can be resolved without the need to return the product. A return of the product also depends completely on the warranty on the product itself. We do not accept a random return of a product unless there is a quality issue that we cannot solve. Any product that is randomly returned without approval will not be refunded.
If a product needs to be returned or RMA, please see our Return Policy below.